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Crystal Mountain
Thompsonville, MI | Full Time
$28k-43k (estimate)
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Restaurant Supervisor (FT)
Crystal Mountain Thompsonville, MI
$28k-43k (estimate)
Full Time | Accommodations 1 Month Ago
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Crystal Mountain is Hiring a Restaurant Supervisor (FT) Near Thompsonville, MI

Job Summary
The Food and Beverage Supervisor is responsible for ensuring excellence in guest satisfaction through efficient operations achieved by effective training of staff, quality service and positive environment as measured by guest research tracking and low employee turnover rates. Responsible for meeting or beating monthly budget numbers.
Job Duties and Responsibilities
  • Exhibit a professional demeanor through appearance and by maintaining a positive and professional attitude toward all staff members and guests.
  • Ensure high standard of appearance, hospitality and service in staff and cleanliness.
  • Provide leadership & training to staff to ensure Standard Operating Procedures (SOPs) are updated and followed.
  • Coordinate new hire on-boarding process to ensure training is standardized.
  • Ensure all employees receive the proper training regarding food safety, TIPS, kitchen equipment operation and safety, etc.
  • Ensure consistent standards are held for all staff with name tags, clean and proper uniforms, and adherence to proper grooming standards.
  • Create a motivational atmosphere and a cohesive service team.
  • Manage labor costs within budgetary restraints.
  • Maintain staff attendance records, evaluations, and coaching.
  • Monitor and audit schedules, attendance, and tip reporting for bi-weekly payroll.
  • Model guest service, food/wine knowledge, supporting service standards and working alongside the staff.
  • Establish and maintain all par levels of corresponding inventory.
  • Prepare weekly order and conduct inventory of beer, wine and liquor.
  • Maximize profitability and consistent quality food and service.
  • Assist with other food and beverage outlet coverage as needed.
  • Comply with all company and department policies, procedures, and standards.
  • Perform other duties and tasks as required.
Job Specifications
  • Proficient in Microsoft Office Programs, Micros, SMS.
  • Effective business writing skills (grammar, vocabulary, clarity and brevity).
  • Extensive food, beer, wine, and local food sourcing knowledge.
  • Previous supervisory experience required.
  • Clear and concise verbal communication skills.
  • Maintains office, employee and company confidentiality at all times.
  • Dependable and meets goals.
  • Exemplifies professional conduct and adherence to company Core Values.
  • Basic knife skills are required
  • A knowledge of common food allergies and sensitivities & have an understanding of the dangers of cross contamination
  • An understanding of proper kitchen sanitation and proper food handling techniques are required
Education:
  • GED or High School Diploma required
  • Prior cashiering experience preferred
  • ServSafe Certification preferred—can be obtained after employment
  • TIPS certification preferred-can be obtained after employment
Physical & Other Requirements:
  • While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk.
  • The employee is occasionally required to taste or smell.
  • The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • Evenings, weekends and holidays are a regular part of the schedule.
  • Must have excellent attendance and conduct record for consideration.
  • Non-smoking candidates preferred.
Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer.
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$28k-43k (estimate)

POST DATE

04/06/2023

EXPIRATION DATE

06/03/2024

WEBSITE

crystalmountain.com

HEADQUARTERS

THOMPSONVILLE, MI

SIZE

500 - 1,000

FOUNDED

1956

TYPE

Private

CEO

JIM MACINNES

REVENUE

$10M - $50M

INDUSTRY

Accommodations

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The following is the career advancement route for Restaurant Supervisor (FT) positions, which can be used as a reference in future career path planning. As a Restaurant Supervisor (FT), it can be promoted into senior positions as a Banquet Captain - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Restaurant Supervisor (FT). You can explore the career advancement for a Restaurant Supervisor (FT) below and select your interested title to get hiring information.

If you are interested in becoming a Restaurant Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Restaurant Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.

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The restaurant supervisor also handles any sort of problem that may arise within the restaurant so as to ensure customer satisfaction at all times.

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The restaurant supervisor oversees the process while simultaneously ensuring food quality, service and cleanliness standards are maintained throughout shifts.

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Ensure that all stocks and supplies are timeously requested, correct stock levels maintained stored under optimum conditions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Restaurant Supervisor jobs

The salary of a restaurant supervisor may vary depending on many different factors.

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All applicants must pass the Supervisors CITB Health, Safety & Environment Test.

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The restaurant manager manages the day to day operations of the restaurant.

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